Your moicity Account Starts Here
Fill in a few details, link your Touch 'n Go eWallet or Boost, and your account is ready to use — live casino tables, slots and sportsbook all in one place, available where local law permits.
Help When You Need It for Your Account
Registration questions come up — a PIN that didn't arrive, a payment link that didn't connect, or simply not finding the right menu. Our support channels are there for exactly these moments. Whether you're in Kuching or anywhere else in Malaysia, reaching us takes seconds from your phone.
Live Chat
The live chat icon sits at the bottom of every page. Open it, describe your account issue — OTP, wallet link, login — and an agent picks it up directly.
Email Support
For account verification documents or detailed wallet queries, email is the right path. Include your registered phone number so the team can pull up your account quickly.
In-Account Help Centre
Log in, tap your account icon, and choose Help Centre. Step-by-step account articles cover OTP issues, deposit steps, and wallet connection — searchable and mobile-friendly.
Fund Your Account the Malaysian Way
Deposits at moicity are built around the payment habits most Malaysian players already use daily. Open your Boost or Touch 'n Go eWallet app, tap the QR shown in the deposit screen, confirm with your PIN, and the funds appear in your account balance. GrabPay works the same way. Prefer online banking? DuitNow and FPX both connect through Maybank2u and CIMB Clicks. Every method feeds directly into your account wallet — no third-party holding step.
How We Keep Your Account Secure
Your account holds your wallet balance, your personal details, and your session data — so security is not optional here. moicity applies several layers of protection from the moment you register to every login after that. Here is what is working behind the scenes on your behalf.
SSL Encryption
All data passing between your device and our servers — registration form, payment details, session tokens — travels under SSL encryption. Nothing moves in plain text.
OTP Identity Check
Your phone number is verified at registration with a one-time PIN. That same number anchors account recovery, so no one can take over your account without it.
Account Access Controls
Suspicious login attempts trigger a re-verification step. You can also review active sessions from your account settings and end any session you don't recognise.
Data Protection Practice
Personal data you submit at registration is held solely for account operation and verification. We do not pass your details to unrelated third parties.
What Happens When You Register
The registration form asks for your name, email address, phone number, and a password you choose. Once you submit, a one-time PIN is sent to your phone — enter it to confirm your number and your account is active. From there, head straight to your account wallet to add a payment method: Touch 'n Go
eWallet and Boost link quickly by scanning the QR shown in the deposit screen. GrabPay and FPX are available too. Your first deposit clears into your account balance, and the full lobby — slots, live casino, Crash Game, and the sportsbook — opens up immediately. Keep your login details stored somewhere you'll remember; our account
recovery path goes through your registered phone number
-
OTP Verification A one-time PIN sent to your mobile number confirms your identity at the point of registration — quick, straightforward, no extra steps.
-
Wallet Link on First Deposit Connect Touch 'n Go eWallet, Boost or GrabPay from the deposit screen the moment your account is active — no separate settings page needed.
-
Lobby Access Immediately Once your account is confirmed, the full lobby opens — Royal Baccarat, Mousedeer Dash Slots, live tables, sportsbook — no waiting period.
-
Account Recovery by Phone If you ever lose access, recovery runs through your registered phone number. Keep it current in your account settings at all times.
Account
The registration form asks for your name, email address, phone number, and a password you choose. Once you submit, a one-time PIN is sent to your phone — enter it to confirm your number and your account is active. From there, head straight to your account wallet to add a payment method: Touch 'n Go eWallet and Boost link quickly by scanning the QR shown in the deposit screen. GrabPay and FPX are available too. Your first deposit clears into your account balance, and the full lobby — slots, live casino, Crash Game, and the sportsbook — opens up immediately. Keep your login details stored somewhere you'll remember; our account recovery path goes through your registered phone number
Explore the LobbyYour details are encrypted for secure account access.
Questions About Signing Up on moicity
These are the questions that come up most often when people are opening a new account. If yours is not here, live chat on the site gets you a direct answer.
Register
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.
Access may be available only where local law permits.